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Digital Literacy Tips for Older Adults

October 18, 2024

If current trends continue, decades of gentle teasing and jokes about older adults' confusion with technology may be on their way out. Not only do digital tools and technology help this generation stay connected to family and friends, but technology is also making it more practical for these individuals to remain independent and age in place.

Assistive and health-related technology is also on the rise, according to a "U.S. News & World Report." Tools like medical or health apps, wearable trackers, hearing devices and some smart home products make it easier and safer for older adults to age in place.

Whether for social, practical or entertainment purposes, growing your confidence with technology and digital tools can be a slow, steady process that allows you to increase your comfort level while building a solid understanding.

Boost your digital literacy with these tips from the tech experts at Cox Communications:

Find resources that allow you to participate in digital literacy education. Many community groups offer classes geared toward older adults, and you can also find resources from internet providers. If you're comfortable searching the internet, you can also find support groups and user-friendly guides online.

Slow down. When it comes to digital literacy, the internet can be fast-moving, which can be overwhelming for older adults who are not used to the environment. The pace can also expose you to the risk of cybercrime. Approaching online activity in small bites may help you take in a manageable amount of information and process it before piling on more information.

Research options. With so many technology devices and services available, it's possible, and even advisable, to explore the various options before making a purchase or signing an agreement. Consider the features you need against your budget to make the best choice. For example, options like Cox Communications' Connect Assist program can help you find fast, reliable and affordable internet plans to fit within your retirement budget.

Take breaks. Digital media can become addictive for older adults; with so much to see and learn, it's easy to lose literally hours. That's why it's a good idea to take a balanced approach and limit the time you dedicate to your smartphones and computers each day.

Use digital media to improve connections. Social media and online groups can add social connectivity, but this digital interaction shouldn't replace your personal relationships. Be sure to prioritize live social connections, and don't use digital media in place of conventional in-person connections that can provide important benefits for your overall physical and mental health.

Stay informed about cybercrime. Because of their limited experience with technology, older adults are major targets of cybercrime. Stay informed about methods and tactics used by these criminals so you can protect yourself, your identity and your assets.

Use strong passwords. If your memory isn't what it used to be, you may be tempted to repurpose your passwords so you don't have to remember as many. Unfortunately, that approach may mean that if someone figures out how to access one account, they have access to many more. Create passwords that are a mix of letters, numbers and symbols and write them down in a safe place. Generally, it's best to avoid using easily guessed information like birthdays and names of children.

Be cautious about what you read and share online. If something seems questionable, verify it with multiple sources before accepting it as true.

Explore more resources for older adults in this digital age at: www.cox.com/digitalequity

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