Broward Medical Supply:
PROFILES May 2021
May 15, 2021
Great Pricing & Unbeatable Customer Service,
Meet the Masters of the Medical Equipment Industry
Broward Medical Supply has only been in business since December 2020, but they have already succeeded in building a remarkable reputation for themselves as the ultimate destination for the purchase or rental of medical supply and equipment. With pricing that can put their competitors out of business and customer service that makes clients feel like family, Oren Gershgorin and Diane Hatcher run an outstanding new business worth the visit.
Whether you are a residential or commercial client, Broward Medical Supply can surely assist you in the purchase or rental of a variety of items, including but not limited to custom-made orthotics, compression stockings, cushions, wheel chairs, bathroom safety equipment, hospital beds, masks, gloves, walkers, and much more. Gershgorin and Hatcher’s wide-ranging inventory and their devotion to ensuring customer satisfaction sets them apart from other supply providers.
“I love working here because people come in and they’re in pain and we can actually give them peace of mind or relief. It’s such a good feeling to be able to give people something that can make their day better,” said Hatcher, who has worked in the medical industry for over 30 years.
When you enter the Broward Medical Supply store, you are immediately greeted by the warm reception of Hatcher and Gershgorin, both of whom you may find diligently assisting customers or spending time inspecting their inventory and making sure that the store and supplies are organized and kept in tip top shape.
When you enter Broward Medical Supply, you will find warm sunlight that pours in through the long inviting windows of the shop where you will find a variety of products. Walking aids and electric scooters can be found by the window, facing outward. Deeper inside the store, you will find canes and braces, as well as cushions, lift chairs to assist those who have trouble standing up, and bath aids as well. There is no shortage of items.
Among the most popular products sold at the Broward Medical Supply are custom-made orthotics that are created with a 3-D scanner. This novel product is made through a 3-D rendering of a client’s foot, which is then sent to Canada where a custom-made insole for the client is created and then shipped back.
These custom soles are designed to relieve pain and pressure off the foot and they work especially well for those who suffer from diabetes, bursitis, plantar fasciitis, and arthritis, as well as runners, and athletes who play sports such as basketball.
Compression stockings are also a top seller. These special stockings are used to relieve swelling and take pressure off the legs. Available in knee-hi, thigh, hi, and waist-hi lengths, custom fit, or ready to wear, this product is especially useful to those who suffer from edema, varicose veins, skin ulcers, and deep vein thrombosis. And if you happen to buy a product that doesn’t quite suit or fit you, then you can rest assured knowing that Hatcher and Gershgorin will go above and beyond to rectify the problem.
“We got a couple of people who bought stockings and it just didn’t fit right, so we sent it back to the company. No questions asked. We make it happen,” said Hatcher, “We make sure that customers are happy with what they buy. If they don’t like it, we make it right for them.”
This level of customer service is available in part due to the strong relationships that Hatcher has developed with representatives over the years.
“Our representatives from every company are really nice and I’ve dealt with them for many years, so they know what kind of service we provide. They’re all willing to help us ensure customers are not stuck with a product they don’t want,” said Hatcher.
Broward Medical Supply also includes other services such as sizing, demonstration, education, and fitting of products as well as repairs. They also offer a special service they call “Home Care Direct,” which is a home delivery program that can be customized depending on your needs. Whether you are a Residential Care Facility, individual household, or visiting caregiver, they can deliver products monthly, weekly, or as often as you need them.
Additionally, Broward medical Supply provides ample Personal Protection Equipment, or PPE, which is of utmost importance, especially now during the pandemic. Regular masks are sold for $10 a pack of 50, and KN-95’s masks are $1.00 each. Gloves and disinfectant are also sold in bulk.
But what truly sets Broward Medical Supply apart from their competitors is their exceptional customer service. Both Gershgorin and Hatcher are in this business for their love of helping others.
“We make them feel comfortable and help them with our knowledge on product availability and by being creative when necessary,” said Hatcher, “We take care of them like our own family.”
For more information regarding the services of Broward Medical Supply you can visit their website at , contact them at 954-367-7190, or email them at .
You are also welcome to visit their store at 29 N Federal Hwy, Hallandale Beach, FL 33009, which is open Monday to Friday: 9am – 6pm, Saturday: 10am-4pm & closed on Sundays. Stop by the Store to receive a Free Mask!